Terms & Conditions
RBAMGR is operated by Resource Consultants TX LLC, doing business as RBAMGR("RBAMGR," "we," "us," or "our"). These Terms & Conditions govern your access to and use of the RBAMGR platform.
1. Acceptance of Terms
By creating an account or otherwise accessing or using RBAMGR (the "Service"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree, do not use the Service.
2. Description of Service
RBAMGR is a case management platform for Texas Regular Binding Arbitration (RBA) property tax cases. It provides case intake, tracking, reporting, document storage, and related tools to arbitrators. RBAMGR is a software tool only — it does not provide legal, tax, or arbitration advice, and does not participate in or influence the outcome of any arbitration case.
3. Eligibility & Accounts
You must be at least 18 years old and capable of forming a binding contract to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at john@rbamgr.com if you suspect unauthorized use of your account.
4. Subscription & Billing
RBAMGR is offered as a monthly subscription at the price displayed on our Pricing page. Payments are processed by our payment provider, Paddle.com Market Limited, who acts as the merchant of record for your purchase. By subscribing, you authorize recurring monthly charges to your chosen payment method until you cancel.
Prices are subject to change with reasonable advance notice. Continued use of the Service after a price change takes effect constitutes acceptance of the new price.
5. Pausing Your Subscription
You may pause your subscription for up to 10 consecutive months. While paused, billing stops and your account becomes read-only, but your case data, documents, and settings are retained in full and restored when you resume. Subscriptions paused longer than 10 months may be subject to account closure per Section 8.
6. Cancellation & Refunds
You may cancel your subscription at any time from your account settings or by contacting john@rbamgr.com. Cancellation stops future billing. Refund eligibility is governed by our Refund Policy.
7. Your Data
You retain ownership of all case data, documents, and content you upload to RBAMGR ("Your Data"). You may export Your Data at any time while your account is active or paused. We do not sell Your Data and access it only as needed to operate, secure, and support the Service.
8. Account Termination
We may suspend or terminate your account for violation of these Terms, non-payment, or extended inactivity beyond a paused subscription's retention window. We'll make reasonable efforts to notify you and provide an opportunity to export Your Data before permanent deletion, except where legally prohibited or in cases of suspected fraud or abuse.
9. Acceptable Use
You agree not to: use the Service for any unlawful purpose; upload data you don't have the right to store; attempt to gain unauthorized access to the Service or other accounts; or interfere with the Service's normal operation.
10. Intellectual Property
The Service, including its software, design, and branding, is the property of Resource Consultants TX LLC and is protected by applicable intellectual property laws. These Terms grant you a limited, non-exclusive, non-transferable license to use the Service — nothing here transfers ownership of the Service to you.
11. Disclaimer of Warranties
The Service is provided "as is" and "as available," without warranties of any kind, express or implied. We do not guarantee the Service will be uninterrupted, error-free, or that it will produce any particular arbitration outcome.
12. Limitation of Liability
To the maximum extent permitted by law, Resource Consultants TX LLC and its officers, employees, and agents will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service. Our total liability for any claim arising from these Terms or the Service will not exceed the amount you paid us in the 12 months preceding the claim.
13. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Any disputes will be resolved in the state or federal courts located in Texas.
14. Changes to These Terms
We may update these Terms from time to time. We'll post the updated version here with a new Effective Date. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
15. Contact
Questions about these Terms? Contact us at john@rbamgr.com.