RBAMGR — Getting Started Guide v1.0

Three steps to get your account fully set up — sign in, set up Settings the way you work, then a quick tour of the essentials.

1 Sign In
Go to rbamgr.com and sign in with the email and password you used when you subscribed.
Your data is private to your account — no other arbitrator can see your cases, resources, or file numbering.
2 Set Up Settings
Intake Form Field Toggles — turn off any optional fields field 3.1.x you don't use. Turned-off fields disappear from Intake across all cases; required fields can't be toggled.
Email Templates — open each template (scheduling letters, hearing confirmations, pre-hearing notices) and paste in your own wording. Click a merge-tag chip like {{propertyOwnerName}} to insert it — it auto-fills from each case when sent.
Hearing Brief defaults — every section starts on; switch off any you don't want included by default (you can still turn a section back on per case).
3 Walk Through the Essentials
📊 Dashboard
Your home base — every case at a glance, sorted by status.
📝 Intake
Start a new case here. It's saved as Accepted with the next File Number in your sequence — fill in the rest later if you need to.
📋 Case Detail
Edit any case at any point — status, financials, hearing details, and Generate Hearing Brief.
📚 Resources
Fee schedules, Comp links, and your own notes and uploaded documents.
💵 Reports
Fees earned, collected, and outstanding — filterable by status and date range.
⬆️ Import
Bring in historical cases from a CSV, following the RBAMGR import guide.
Questions?
We're happy to help you get set up.
john@rbamgr.com