What RBAMGR Is
Key Points
- Purpose-built for Texas RBA — not a generic case tracker retrofitted for arbitration
- Covers the full lifecycle: intake → hearing → award → payment
- Each arbitrator's data is fully separate — nothing is shared between accounts
- Runs in the browser, no install — accessible from anywhere
9
Core platform areas
3
Case Detail workflow tabs
Dashboard
What to Show
- Full case list with status, property, and key dates visible at a glance
- Live search across name, arbitration number, address, county, and file number
- Status summary bar with live per-status counts — click a status to filter instantly
- County filter built dynamically from live case data
- One click from any row into full Case Detail
Case Intake
What to Show
- Clean intake form covering property, parties, appeal, and hearing details
- File Numbers auto-assign, in order, scoped per arbitrator and reset each year
- New case lands at Accepted status automatically and appears instantly on the Dashboard
- Only a handful of fields are required — everything else can be filled in later from Case Detail
- Deposit and Arbitrator Fee are entered manually, with the Fee Schedule available as reference
Case Detail
What to Show
- Three-tab workflow: Request Dashboard → Hearing → Award
- Status field drives automation — updating status can auto-update related dates
- All financials live here: Deposit Amount, Arbitrator Fee, Amount Received
- Fully editable at any point in the case lifecycle, from intake through ruling and payment
- Status Workflow Reference (in Resources) explains what triggers each status change
Reports
What to Show
- Cases by Status and Cases by Month — donut and bar views of the pipeline
- Cases by County and Hearing Type Split breakdowns
- Verdict Outcomes and Fee by Verdict — real counts and average fee per outcome
- Revenue Summary — total fees, amount received, and outstanding, calculated automatically
- Payment Aggregate table with functional status and date-range filters
- Year-over-year Cases This Year comparison
Resource Section
What to Show
- Built-in reference material: Fee Schedule, Comp links, Status Workflow Reference
- Add Reference Note — personal text notes, checklists, county-specific reminders
- Add Reference Document — upload PDFs, Word docs, or images (up to 10MB)
- Kept separate from the Help/FAQ page — Resources is about the arbitration process, Help is about using the platform
CSV Import
What to Show
- Standalone, always-available import page — not a one-time onboarding step
- Guided field mapping from your existing spreadsheet into RBAMGR's case structure
- Includes a downloadable sample CSV and a step-by-step PDF prep guide
- Imported cases appear immediately on the Dashboard and in Reports alongside new ones
Settings
What to Show
- Arbitrator Profile — your account details
- Intake Form Field Toggles — show or hide fields to match your own workflow
- Arbitrator Reference Documents — manage your uploaded reference files
- Email Templates — customize outgoing communications
- AI Features — placeholder today, tied to the upcoming Enhanced tier
Security & Backup
What to Show
- Built on Google Firebase — the same secure, industry-standard cloud infrastructure used by large-scale production applications
- Each arbitrator's data is fully isolated — authenticated sign-in required, and nothing is visible across accounts
- Automated scheduled backups run on a regular cadence, plus an on-demand manual backup option
- Reference documents and case files stored on redundant cloud storage
- Subscription billing handled through Paddle — a PCI-compliant payment processor, so no card data ever touches RBAMGR's own servers
Help & FAQ
What to Show
- Organized by platform page — Dashboard, Intake, Case Detail, Reports, Resources, Settings, Account
- Quick-jump navigation straight to any topic
- Answers written in plain language, not technical jargon
- Direct contact option if a question isn't covered
Subscription & Billing
What to Show
- Single Standard tier at $20/month — no tiers to navigate, no surprise upsells
- Pause for up to 10 months without losing any case data
- Checkout integration is in active build-out — pricing and policy pages are live today
Roadmap
What's Coming
- Enhanced tier — AI-assisted features for drafting and case support
- Case evidence storage — attach and manage hearing evidence per case
- AI-drafted email suggestions for common case communications